PME School Terms & Conditions

Our aim is to provide a friendly, clean and comfortable learning environment for all students. When attending our School you are therefore respectfully asked to observe and respect our School Terms and Conditions. Students who fail to observe and respect our Terms and Conditions of attendance may be asked to leave the classroom.

Visitor Non-disclosure Agreement

ue confidentiality reasons all students and visitors to the classroom and offices at number 21 and 23 will be requested to complete a Visitor Non-Disclosure Agreement and where appropriate Photography/Videography consent form.

Acceptance and Confirmation of Booking

We do not accommodate requests to reserve spaces on a course without payment. All course bookings must be accompanied by the relevant deposit or payment in full and spaces are offered on a first come first served basis.

Once your booking request and payment has been received, we will contact you as soon as possible to let you know whether or not a space is available and to confirm the booking.

Please note that a confirmed booking onto one of our courses constitutes an agreement between you, the Student and us Knightsbridge PME Ltd. This agreement is bound by the terms and conditions contained herein. If you do not agree with and cannot abide by any of the terms and conditions stated herein, you should not book onto one of our courses.

All classes are taught in English. All students are required to have a good understanding of the English language in order to attend a class. Students may bring an interpreter with them at their own expense and with prior arrangement!

VISA Applications

We understand that some of our International Students may need to apply for a VISA before travelling. Therefore, to assist with this process we are happy to provide a “Letter of Invitation”. Please request this in writing, complete and return to us. Students who require a visa should apply in plenty of time as we cannot accept the course booking until we receive confirmation that a VISA application has been successful.

Course Waiting List

We operate a Course Waiting List. When a course is fully booked, you may request to have your name put down on the Course Waiting List. In the event of cancellation by another student, the space will then be offered to students on the waiting list in numerical order.

Student Cancellations/Refunds/Course Transfers

No refunds or transfers will be given if a student cannot attend a course. The exception may be: if the class is a sell out and we can offer that space to someone on the waiting list, then the fee will be refunded. In extenuating circumstances a transfer or a refund may be offered at the discretion of Knightsbridge PME Ltd.

Cancellation of Course by KPME Ltd

We reserve the right to cancel or change a course, but this will always be as a last resort. If KPME Ltd cancels a course, then a full refund of the fee paid by the Student will be given.

Course Fees/Packages

Course fees are for the tuition only unless otherwise stated. Where a student is required to bring their own supplies, an equipment and materials list will be available prior, to the beginning of each course. Each student is expected to organize their own equipment for use in the classroom to prevent the need to borrow from fellow students or the teacher. We will endeavour to send this to students with a confirmed booking a minimum of two weeks prior to the commencement of the course. If you do not receive this it is your responsibility to make contact with us to request it.

As many students will have the same products in class, you are advised to clearly mark your tools and equipment to make them easily identified. A permanent marker pen seems to work well. Please note that your tools and equipment are your responsibility and KPME Ltd cannot and will not be held responsible for any loss or damage of tools and equipment whilst on our premises.

Course kit

Where applicable Course Kits that are included within the structure of the course and are NOT exchangeable or refundable under any circumstances.

Arrival, Signing In and Out

Upon arrival you will find the front door is locked for everyone’s safety and security, please ring the bell to gain entry. Once inside the building turn left and report to a member of staff in our Retail Showroom where you will be asked to sign in the visitor’s book. Please remember to sign out before you leave, thank you.

Student Discounts

When attending one of our courses we offer the student a 10% discount off the product purchased for the purpose of the course. This is not valid for publications or stock that is already discounted, in which case the price you see is the price you pay. The discount is only available to the student whilst attending the course and does not extend past the last day of the course.

Time Keeping

Students are asked to observe good time keeping and ensure they arrive on time. Classes will begin promptly; any time missed by a student will be lost. Time permitting the tutor will bring the student up to speed only if it doesn’t impair on fellow students. Where this is not possible the student will need to catch up in their own time.

Photography, Video Recording & Intellectual Property Rights

Whilst on our premises students may photograph the work on display within our school, but the use of video cameras is strictly forbidden. This applies to the use of all hardware with video facility i.e.: mobile phones, cameras, tablets, video recorders etc.

By attending one of our classes you, the student, accepts that you, your work and designs may be photographed, reproduced and used in promotional material for the School and that you will not hold KPME Ltd or its employees liable in any way should this happen.

Class Marketing/Advertising

Images used to promote class content are for reference only and may not necessarily show the actual project being completed. Projects and course content may be subject to change at any time.

Mobile Phones

We respectfully request that whilst in the classroom all mobile phones are switched off or turned to silent mode to avoid disruption to the teacher and fellow students. Calls of a non- urgent nature can be taken at designated break times. If a call is urgent please notify the teacher and make your way to the retail show room.

Refreshments and Lunches

During all courses a self-service refreshments station is set up in the classroom, you are welcome to help yourself to tea and coffee. Unless otherwise indicated, biscuits, cold drinks such as bottled water and lunch are not provided and students are advised to bring a packed lunch, cold drinks and snacks with them.

Where lunch is provided this will be of a light, complimentary selection and we will include a vegetarian option. However, we are unable to cater for any other additional special dietary requirements and would therefore recommend under these circumstances that you supply your own lunch on the day.

Hygiene, Health and Safety

Our classroom is a food handling area. Whilst in our classroom we respectfully request that you observe health, safety and hygiene regulations at all times.

Students are required to leave your work space and any class room equipment as you would expect to find it. Wipe down tables, and chairs and floors where necessary. Where equipment has been provided for your use please wash and dry any used equipment and return to trays in the centre of the table. Observe health and safety protocols by placing bags, work boxes under the tables away from walk ways. Please wipe up any spills immediately or report to teacher or staff member so as to avoid any slip hazards.

Take care when using sharp objects such as a knives, scissors, and scriber’s. Place protective covers back over blades where applicable after use. Report any accidents, however small to your tutor or a member of staff in order to complete the accident report book. A regularly checked first aid kit is positioned at each end of the classroom near to the sinks.

In the event of fire or cause for evacuation, your tutor or staff member will lead you to a designated meeting point. If asked to evacuate, please leave the building by the designated exit point, leaving your personal effects behind. It is the responsibility of the student to be aware of the evacuation procedure, details of which are posted throughout the building.

Sickness and Diarrhoea

Please do not attend any of our classes if you are or were suffering with sickness and/or Diarrhoea in the last 48 hours. You must not enter the classroom until you are 48 hours clear from the last time you were sick or had diarrhoea.

Smoking and Electric Cigarettes

We operate a no smoking policy within our buildings. Smokers may smoke in the designated smoking areas outside. This is the covered area at the far corner of the car park (which doubles as a bicycle park) and is the designated area for smoking.

We do not allow ELECTRIC CIGARETTES to be used on the premises. Students who fail to obey this rule will be asked to leave the premises.

Dress Code and Footwear

All students should wear appropriate clothing and footwear when entering our classroom. An apron or chefs jacket should be worn. Please tie back long hair.

It is important that sensible footwear is worn in the class room and the soles do not mark the class room floor.

PME Professional Diploma Students

Diploma and Masters Certificates are only issued once a student has completed all the required elements of the course to a suitable standard. Therefore, you are advised that on occasion these may be withheld in the case of non-completion of work due to absence or substandard work. The he option to re-submit work for assessment at a later date will be offered to the student. Dates and times will be mutually agreed between the student and KPME Ltd. This work may be submitted via email or in person to our Head of School.

Copied Products

Please be advised that there are many inferior copies of our products being sold in the market place. Please avoid getting caught out by buying cheap imitations that will break. You are advised that we do not allow copied products to be brought into our classroom .

Student Feedback

We do not issue class evaluation forms at the end of any of our classes. However, we do appreciate and welcome your feedback/comments that you may wish to share with us which will be forwarded on to our Head of School.

Parking Facilities

We have ample free parking on site for all students. If the car park at Unit 23 is full, you may also park in our other car park next door at Unit 21. Please do not leave any valuables in your car and note that parking in our car parks is at your own risk and KPME Ltd will not be held responsible for any loss or damage whilst parked at our premises.

Disabled Access

We have dedicated marked disabled parking bays positioned at the entrance to the Retail showroom Our Classroom and Retail showroom are located on the ground floor and are totally accessible for wheelchair users.

Disabled toilet facilities are also located on the ground floor.

Travel and Accommodation

Students traveling from a distance or abroad are responsible for making their own travel and accommodation arrangements at their own expense. We can provide a list detailing some local hotels and transportation information to assist you with your travel plans but we do not recommend where to stay. However, please contact our Retail Showroom who will be happy to advice on approximate travel times from your chosen accommodation.

Location

Knightsbridge PME Ltd

23 Riverwalk Road, Off Jeffreys Road,

Enfield,

EN3 7QN

Please note that some Sat Nav's do not recognise Riverwalk Road or our post code. It is usually best to program in Jeffreys Road as this is always recognised.

Knightsbridge PME is positioned within the Riverwalk Business Park, off Jeffreys Road, running parallel with Mollison Avenue (A1055), which forms part of the North South route. This connects within approximately three miles northwards to the A10/M25 at J25 and southwards with the A406 (North Circular Road). Located near the M25 and a short walk from Brimsdown Station, there is direct access to London.

Public Transport – Trains

Brimsdown Station (Green Street, Enfield, London, EN3 7SH) is located within a short walking distance of our premises and has good transport links to London, the City and West End with regular over-ground services into London Liverpool Street Station (23 minutes). Underground Tube connections are available at Tottenham Hale (Victoria Line), along with express train connections to Stansted Airport (32 minutes).

Brimsdown Railway Station to Knightsbridge PME

If you have travelled from London, cross the Railway line via the subway, then turn Right into Green Street. Stay on this side of the road with McDonald's on the Left
Continue a very short distance along Green Street to traffic lights on Mollison Avenue. Cross over the road at the crossroads and turn right.
Follow Mollison Avenue, crossing the road at the roundabout and continue a short distance on Mollison Avenue and turn Left into Jeffreys Road.
Continue along Jeffreys Road for approximately 5 minutes and you will find Riverwalk Road on the Left.
Knightsbridge PME is at the far end of this road on your Right.
The school is located in unit 23.

Airports

London City Airport is approximately 35min from Enfield.
Stansted Airport is approximately 45min from Enfield.
Heathrow Airport is approximately 1hour from Enfield.
Gatwick Airport is approximately 1hour 20min from Enfield.
London's newest airport - London Southend Airport is approximately 1 hour from Enfield.